Outcome measurement and logic models
Diane works with organizations to design practical systems for identifying indicators of success, measuring their results, and instilling a process for continual program and organizational improvement. Ensuring that processes for measuring outcomes are incorporated within the organization and help to facilitate their own self-discovery are key features of Diane’s projects. (See samples of past projects.) Services include:
- Design of organizational and individual program evaluation plans and outcome measurement systems
- Facilitation of a group process to develop logic models and theory of change that include inputs, activities, outputs and a range of outcomes, and indicators
- Design of data collection instruments
- Pilot projects to gather data, analyze results, adjust outcome measurement tools and systems
- Structure ongoing methods for measuring results and improving performance
“Diane demystified the process of developing a logic model. Then she helped us understand how to use outcome data not simply for promotional purposes but as a way to improve the quality of our services.”
— Randall Block, Executive Director
Parents Helping Parents
Program Evaluations
Diane conducts program evaluations (one time or multi-year) to gather qualitative data from a broad range of stakeholders, and facilitate organizational learning and improvement based on the evaluation’s findings. (See samples of past projects.) Services include:
- Design of evaluation protocols that focus on key project priorities
- Development of baseline data
- Data gathering from stakeholders through interviews and other means, and analysis of findings
- Presentation of detailed reports inclusive of recommendations for future improvements
- Multi-year evaluations that analyze new circumstances in light of prior evaluation findings and project adjustments
“Diane’s project evaluations are used by top national funders as a model for providing tangible feedback on lessons learned and best practices to be shared. Her quiet savvy and sharp intellect make her an excellent partner in project evaluations.”
— Fawn A. Phelps, Director of Policy
Health Care For All